How we work

Six stages. No grey areas.

From the first call to a year after you move in.

An example schedule

Every stage, on a real calendar.

March 2027

Stage 01 · Fit

  • Tue 2 Mar, 10:00: First conversation · video call
  • Fri 5 Mar: Your rough brief shared
  • Tue 9 Mar: Our notes and first questions
  • Thu 11 Mar, 09:30: Follow-up over coffee

Example schedule if you started next month. Real dates are set together in pre-construction.

A long table on a stone terrace, where first conversations often happen

Stage 01 · Weeks 1–2

Fit

A call or a coffee about how you want to live, what you have in mind and what worries you. We listen more than we talk.

What happens
A first conversation about your plans.
What you decide
You share a rough brief.
What it costs
Free
How long
1–2 weeks

Who you’ll meet

A founder and the project lead who would run your build.

You leave with

  • A rough brief, in your own words
  • A first sense of budget and timing
  • An honest answer on whether we’re right for you

March 2027

Stage 01 · Fit

  • Tue 2 Mar · 10:00First conversation · video call
  • Fri 5 MarYour rough brief shared
  • Tue 9 MarOur notes and first questions
  • Thu 11 Mar · 09:30Follow-up over coffee

Stage 01 · Weeks 1–2

Fit

A call or a coffee about how you want to live, what you have in mind and what worries you. We listen more than we talk.

What happens
A first conversation about your plans.
What you decide
You share a rough brief.
What it costs
Free
How long
1–2 weeks

Who you’ll meet

A founder and the project lead who would run your build.

You leave with

  • A rough brief, in your own words
  • A first sense of budget and timing
  • An honest answer on whether we’re right for you

April 2027

Stage 02 · Site

  • Thu 1 Apr · 09:30Site walk with your project lead
  • Tue 6 Apr · 08:00Topographic survey
  • Thu 8 Apr · 08:00Soil tests
  • Mon 12 AprSite notes and photos shared
  • Wed 14 Apr · 14:00Where the house could sit · call

Stage 02 · Weeks 5–6

Site

We walk the land with you and read it: sun, slope, views, access, water and soil. The site shapes the house more than anything else.

What happens
We walk your land together.
What you decide
You arrange access and any survey.
What it costs
Free
How long
1 week

Who you’ll meet

Your project lead and our site engineer.

You leave with

  • Site notes and photographs
  • A list of the surveys you’ll need
  • First thoughts on where the house could sit

May 2027

Stage 03 · Pre-construction

  • Every Wed · 14:00Design workshop
  • Fri 14 May · 10:00Materials day at the studio
  • Tue 18 May · 11:00Cost plan review
  • Thu 20 May · 15:00Schedule agreed
  • Mon 24 May · 10:00Sign-off: design, budget and schedule

Stage 03 · Weeks 9–20

Pre-construction

Design, materials, cost and schedule, resolved together before anything is built. Weekly workshops keep every decision in the open.

What happens
Design, cost plan and schedule.
What you decide
You agree style, budget and finishes.
What it costs
Fixed fee of $18,500, credited to your build
How long
8–12 weeks

Who you’ll meet

Your project lead, your architect and our estimator.

You leave with

  • Drawings ready for permit
  • A line-by-line cost plan
  • A week-by-week build schedule

August 2027

Stage 04 · Contract

  • Mon 2 AugContract draft sent
  • Thu 5 Aug · 10:00Contract walkthrough
  • Fri 6 Aug · 14:00Allowances agreed
  • Thu 12 Aug · 11:00Contract signed
  • Fri 13 AugClient portal opens

Stage 04 · Weeks 22–23

Contract

Open-book cost-plus or one fixed price, in plain language, with the drawings, allowances and schedule attached. We walk you through every page.

What happens
Cost-plus or fixed price, in writing.
What you decide
You choose and sign.
What it costs
No fee
How long
2 weeks

Who you’ll meet

Your project lead and our contracts manager.

You leave with

  • A signed contract
  • Allowances set for finishes still to choose
  • Your login to the client portal

November 2027

Stage 05 · Build

  • Mon 1 NovMonthly draw · open book
  • Every Tue · 08:00Weekly site walk
  • Every Fri · 16:00Weekly report
  • Thu 11 Nov · 09:00Framing inspection
  • Mon 15 NovChange order priced
  • Wed 17 NovYou approve · client portal

Stage 05 · 12–18 months

Build

A typical month on site. One project lead runs your build from first dig to final coat, and the site is always open to you.

What happens
One project lead, weekly reports.
What you decide
You approve changes in the client portal.
What it costs
Monthly draws
How long
12–18 months

Who you’ll meet

Your project lead every week, and the trades as they arrive.

You leave with

  • A weekly report with photos
  • Every invoice, open book
  • A say on every change before it happens

November 2028

Stage 06 · Aftercare

  • Tue 14 Nov · 10:00Handover & keys
  • Thu 16 Nov · 14:00Home guide walkthrough
  • Sat 18 NovMoving day
  • Tue 28 Nov · 10:00Two-week check-in
  • Tue 13 Nov 2029 · 10:0012-month review

Stage 06 · The year after keys

Aftercare

A careful handover, a guide to every system in your home, and the same team on call for the first year.

What happens
Handover, home guide and a 12-month review.
What you decide
You move in.
What it costs
Included
How long
12 months

Who you’ll meet

Your project lead, then our aftercare team.

You leave with

  • Keys and a written home guide
  • Warranties and a maintenance plan
  • A 12-month review, already booked

Example schedule if you started next month. Real dates are set together in pre-construction.

The Morrow process guide

A 12-page PDF to share with your architect, advisor or partner.

Download PDF

Sample download. The PDF isn’t part of this concept.